Frequently Asked Questions

Frequently Asked Questions

Campus Safety Protocols - FAQs

Over the past few months, we have been working hard to ensure that our campus and facilities maintain the highest levels of hygiene. Covid-19 prevention efforts will continue as per KHDA guidelines, in order to ensure that students are in a safe and secure environment. 

Here are some frequently asked questions to help you learn more about what we are doing for your safety, at Amity University Dubai.

STUDENT WELL-BEING

1.  What policies and procedures are in place to ensure student and staff safety and security?
- Thermal scanners have been placed in the main lobby, and temperature screening will be conducted for everyone entering the campus facility.
- Students and visitors are required to use the designated entry and exit points when on campus.
- Floor markers are present to guide students.
- A designated Isolation Area for students showing signs of covid-19 symptoms or students with high temperatures. 
- Student movement will be guided throughout the day.
- Frequently touched surfaces and all common areas, including bathrooms will be cleaned several times a day.
- Disinfection drives will be conducted on a daily basis, based on Dubai Municipality’s cleaning and disinfecting guidelines.

2.  Do I need to fill out the Travel and Health Declaration Form before I return to campus?
All students returning to campus in September are required to fill out Declaration forms issued by DHA. Follow the link to complete the process - //www.dha.gov.ae/en/Pages/coronaregistration.aspx 

3.  When are students expected back on campus?
We are fortunate to have the space and facilities to accommodate a 100% capacity while complying with all protocols levied by KHDA. The new academic year is scheduled to commence from 15th September, and Orientation for new students is scheduled on 14th September. In-person classes on campus will begin following KHDA’s compliance inspection and approval, which will happen prior to student arrival.

4.  Will the University’s transport services be operational?
Yes, buses will operate at a 50% capacity and temperature checks will be conducted before students get on the bus. Students with a temperature of 37.5C or above, will not be permitted on the bus and will be asked to return home. Seat markers will be placed to guide students and ensure social distancing while on the bus.

5.  What are the designated entry and exit points on campus?
Students that use transport facilities outsourced by Amity can enter the campus through Gate-G2A and exit through Gate-G3. Students using public transport or the drop off facility, can enter and exit the campus through the pedestrian gate of Gate-G1A.  Students, staff and visitors using their own vehicles, need to enter the campus through Gate-G2B and exit through Gate-G1B.

6.  How are temperature checks being conducted?
Once students reach campus, temperatures will be checked through the installed thermal scanners. Staff will have access to handheld thermometers for periodic checks during the day.
If staff or students have temperature of 37.5C or above, they will be asked to wait in the Isolation Area for  about ten minutes before their temperature is checked again (summer temperatures can affect body temperatures). If temperature remains elevated, the student’s parents and Health Authorities will be informed, based on safety protocols.

7.  Are masks required at all times? Does the University provide spare masks in case of an emergency?
Wearing a mask on campus is mandatory at all times, even in a classroom. Students are encouraged to bring extra masks and gloves with them. In case of an emergency, the University’s Health and Safety Officer will provide masks. 

8.  Should I come to the University if I am feeling unwell?
If a student is unwell, they should stay home. In case of any signs of symptoms – such as a cough, high temperature, lack of taste, lack of smell or general lethargy, students must stay at home. Contact your Programme Leader, in order to initiate online classes during this duration. 

9.  What do I do if I feel unwell while on campus?
If you experience any of the below symptoms or if you are feeling unwell, students must visit the Isolation Area to get checked by our designated Health and Safety Officers. Ensure that you inform your Programme Leader by email, if you are asked to return home. 

Below are a list of key symptoms:
- Cough
- Fever
- Breathlessness 
- Body aches
- Loss of taste or smell
- Discomfort or nausea 

10.  What will happen if staff or students are tested positive for covid-19
If a covid-19 case is confirmed, contact tracing will be initiated. All staff and students that might have been exposed will be required to remain in quarantine until they are tested negative. Distance learning will be made available for such students. 

LEARNING ON CAMPUS

11.  How is social distancing maintained in classrooms?
Classrooms, labs and common spaces have been decluttered and non-essential furniture removed. Class strength for all programmes will be regulated. Classrooms have been arranged in line with KHDA directives, of a 1.5 metre distance between student.  

12.  Can I opt for distance learning? 
Students that are unable to return to Dubai, students with pre-existing medical conditions, students that are unwell and students that feel unsafe being on campus, can choose to continue online classes. To opt for distance learning, please email the Student Services team (audss@amitydubai.ae) or your Programme Leader.  

13.  Will I miss out on classes if I am unable to return to the University?
All classes will be streamed online on Microsoft Teams. Students will be required to follow the timetable in order to keep up with lessons. 

14.  Can we switch between distance learning and face-to-face learning?
Yes, you can alternate between online and face-to-face learning by contacting Student Services or informing your Programme Leader. 

15. Will class timings be different this semester?
Timings will remain the same. Students will receive their timetables.

16. What is the student attendance policy for the semester?
Our student attendance policy will remain unchanged i.e. a 75% attendance requirement (face-to-face learning and online classes) for each course. Special situations will be reviewed on case-to-case basis.

17. Can I pay my University fees online?
Contactless fee payments are encouraged. To complete your payments online, visit //payment.amityuniversity.ae/info. For cash payments, students/ parents can visit the Cashier on campus.

UNIVERSITY FACILITIES

18. Can I use the University’s dining facilities? 
Dining Services will be open and available throughout the day, including the outlets. Students will need to maintain social distancing norms when dining on campus. Food outlets will operate strictly as per the Dubai Municipality guidelines relating to catering services.

19. Will drinking water be available on campus?
Students are advised to bring their own food and drinks. Water dispensers will be functional; however, disposal cups will not be available. Students are required to bring their own bottles.

20. Can I use the University Library and borrow books?
Yes, our Library will be open and students can borrow books.

21. Are the elevators on campus functional?
Yes, all elevators will be in use throughout the day. Students will need to maintain physical distance inside the lift. Markers and signage with additional details have been placed inside and outside lifts.

22. Are the University’s sports facilities open?
All contact sports including football, basketball, cricket, tennis and badminton will not be permitted, keeping with KHDA recommendations. The University’s pool and gym will remain closed, however students can use our sports facilities for activities that allow for social distancing like yoga, running and more.

23. What about club meetings and other events?
Club activities, student meetings, conferences and other events will be held virtually. 

STUDENT RESIDENCES

24. When will the Student Residences be operational?
Our Student Residences are open and will function throughout the year. To learn more or book a room, email admissions@amityuniversity.ae or akohli@amityuniversity.ae

25. If I am returning/moving into the Student Residences, what procedures do I need to follow?
In order to ensure safety and security of all our student residents, it is important that we follow the rules and guidelines set by the Government of Dubai. Students will need to comply with local procedures and policies when returning to the UAE. 

- Prior approval from GDRFA (General Directorate of Residency and Foreigners Affairs – Dubai). Please refer to the GDRFA website (//gdrfad.gov.ae/en) or your airline/travel agent for additional details. Once you receive your approval and book your flights, email a copy to akohli@amityuniversity.ae or pthakur@amityuniversity.ae 
- All returning residents are required to take the covid-19 test prior to departure. Students will be required to take another test when they arrive at the Dubai Airport. Test results are normally shared 24 to 48 hours later.
- Keep an active mobile phone with you at all times.
- Students will be required to self-isolate till their test results are back.
- All guidelines set by the Student Residences office must be followed.

Self-isolation is an effective measure of prevention. Students will need to follow the University’s mandatory procedures, when in isolation.

- Remain in the room assigned to you during your isolation period.
- No access or entry to the main University building and Sports Hall. Restricted access to the laundry room and common areas. 
- Prior SMS/email approval is required when leaving your allotted room.

If your test results are negative, you will need to continue following the general guideless that are applicable to all residents. If your results are positive, you will be required to self-isolate and comply with DHA policies. We encourage students and parents to comply with Amity University Dubai’s instructions and the local government rules in order to prevent penalties.

26. Do I need to bring anything with me when returning to the University’s Residences?
Plan ahead to make your isolation period easier:

- Ensure that you have all you need in the event of a 14-day isolation. 
- Bring medication and supplies with you and stock up on ready-to-eat/canned foods that will last 2-3 days.
- Carry a debit/credit card to order food/groceries online.
- Family and friends are allowed to leave food/supplies outside your room for collection. 
- Keep in touch with friends and family
- Stay busy and occupied with games, movies or reading.

27. Can I get food and groceries delivered to me if I live on campus?
Our Residence Manager will make the necessary arrangements for the delivery of food and groceries for the benefit of students in isolation in the dorm.

28. What should I do if I feel unwell, while in the dorm?
Contact our Residence Manager on +971 55 991 9820 if you feel uneasy or unwell.  

29. Will I be allowed to go out with friends?
Students living on campus are advised to limit their outings, however no restrictions will be placed on students that want to meet with friends and family outside the University campus. 

30. How are you ensuring the safety and security of student residences?
All health and safety measures followed on the University campus, will be followed at the Residences. Students’ temperature will be checked, every time they enter the dorm. 

For further information about our reopening plans and procedures, please contact Student Services on audss@amitydubai.ae or call +9714 4554 900.


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