Dr. Robin Sharma is a seasoned hospitality professional turned academician, with nearly two decades of experience spanning global hospitality operations, consultancy, and higher education. He began his career with prestigious brands such as The Oberoi Hotels & Resorts, The Ritz Carlton, swiftly advancing into leadership roles. His industry milestones include standardizing operational procedures, implementing customer-focused strategies, and delivering exceptional service excellence—achievements that earned him accolades for elevating guest experiences.

In his academic journey, Dr. Sharma seamlessly integrates his industry expertise into education. Currently serving as a Lecturer and Deputy Controller of Examination at Amity University Dubai, he has authored and co-authored several research papers on the integration of digital technology and IoT in hospitality. His research underscores his dedication to bridging the gap between academia and industry by aligning curricula with contemporary trends.

Armed with a Ph.D. in Hospitality Management and an MBA, Dr. Sharma is deeply committed to mentoring students, fostering innovative thinking, and developing future-ready professionals. His passion lies in advancing customer service standards and exploring the transformative role of technology in reshaping the hospitality industry.